Privacy Policy

Last updated: March 22, 2026

Introduction

This Privacy Policy explains how AnyConversation ("we," "us," "our") collects, uses, shares, and protects your personal information when you use our platform, including our website, mobile applications, and APIs.

Adults Only: This service is intended for users aged 18 and older. By using our platform, you confirm you meet this age requirement. We do not knowingly collect personal information from anyone under 18.

Information We Collect

Account Information

  • Email address and username
  • Password (stored securely -- we cannot see or recover your actual password)
  • Third-party sign-in data if you use Google or Apple sign-in (name and email provided by those services)
  • Subscription tier and billing status (payment details are handled by our payment processors -- see "Payment Processing" below)

Conversation Data

  • Chat messages and conversation history
  • Characters, personas, and scenarios you create (including descriptions, system prompts, and avatars)
  • Smart Memory data: AI-generated summaries of your conversations, stored to give characters context across sessions
  • Generated images

Technical and Device Information

  • IP address
  • Browser type and User-Agent string
  • Device type and operating system
  • Session information
  • Device identifiers: We collect device identifiers to enforce account bans and prevent ban evasion

Usage and Analytics Data

  • Message counts and feature usage patterns
  • Ad attribution parameters (e.g., Google Click ID, UTM tracking codes) if you arrive from an advertisement
  • Affiliate referral codes if you arrive from a referral link
  • Performance and error data

Safety and Compliance Data

  • Safety records: When our safety systems block content that violates our policies, we retain records of these events for enforcement and legal compliance purposes

How We Use Your Information

We process your information for the following purposes:

  • Service Delivery: To power conversations, maintain Smart Memory, generate images, and provide the core functionality of our platform
  • Account Management: To create and maintain your account, process payments, and send service-related notifications
  • Personalization: To remember your preferences and adapt conversations using the Smart Memory system
  • Safety and Security: To detect and block prohibited content, enforce account bans, prevent abuse, and protect users. This includes automated content screening of both user messages and AI responses.
  • Platform Improvement: To analyze usage patterns, diagnose technical issues, and improve our service
  • Legal Compliance: To comply with applicable laws, respond to legal requests, and protect our rights

Automated Decision-Making

We use automated systems to make certain decisions that affect your account:

  • Content filtering: Messages are automatically screened for prohibited content (such as CSAM or self-harm content) and may be blocked in real time
  • Account enforcement: Accounts that accumulate repeated safety violations may be automatically suspended or permanently banned without prior notice
  • Device restrictions: Devices associated with banned accounts may be blocked from creating new accounts

If you believe an automated decision was made in error, you may contact support@anyconversation.com to request a human review.

Information Sharing

AI Processing

To generate AI responses, your messages and conversation context are processed by Google's AI services. Google does not use your data to train their general AI models.

Payment Processing

Payments are processed by third-party payment processors. We do not store your full credit card number or payment credentials. Your payment information is subject to the payment processor's own privacy policy and security standards.

Hosting and Infrastructure

Our platform is hosted on Google Cloud Platform (United States). All data, including conversation history and account information, is stored on servers in the United States.

Legal Requirements

We may disclose your information when required by law, in response to valid legal process (such as a subpoena or court order), to protect our rights or the safety of our users, or to cooperate with law enforcement.

No Sale of Personal Information

We do not sell your personal information to third parties. We do not share your personal information for cross-context behavioral advertising.

Data Retention

We retain your information for as long as necessary to provide the service and fulfill the purposes described in this policy:

  • Account data: Retained while your account is active. Deleted upon account deletion request, subject to the exceptions below.
  • Conversation history and memories: Retained while your account is active. You may delete individual conversations at any time. Conversation data is deleted upon account deletion, though some AI-generated summaries may take additional time to fully remove from our systems.
  • Safety strike records: Retained indefinitely for legal compliance, child safety reporting obligations, and platform safety, even after account deletion.
  • Device identifiers associated with banned accounts: Retained indefinitely to prevent ban evasion.
  • Server logs: Retained for a limited period for debugging and security purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your account and personal data (subject to legal retention requirements for safety records)
  • Objection: Object to certain processing of your personal data
  • Restriction: Request that we restrict processing of your personal data in certain circumstances

To exercise any of these rights, contact us at support@anyconversation.com. We will respond within 30 days (or sooner if required by applicable law).

International Users

Our service is operated from and hosted in the United States. If you access our platform from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

By using our service, you consent to the transfer and processing of your information in the United States.

California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:

  • Right to Know: You may request the categories and specific pieces of personal information we have collected about you
  • Right to Delete: You may request deletion of your personal information, subject to certain exceptions
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

We do not sell personal information. We do not share personal information for cross-context behavioral advertising. To exercise your CCPA rights, contact support@anyconversation.com.

Children's Privacy

Our service is strictly for users aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we discover that we have collected information from a minor, we will immediately delete the account and all associated data. If you believe a minor is using our platform, please report it to support@anyconversation.com.

Changes to This Policy

We may update this Privacy Policy from time to time. For material changes, we will notify you via email or a prominent notice on our platform at least 30 days before the changes take effect. The "Last updated" date at the top of this page indicates when this policy was last revised.

Contact Us

For questions about this Privacy Policy or to exercise your data rights, contact us at support@anyconversation.com.